Document Scanning & Workflow Automation Blog

Medical Nonprofit ApplicationXtender & Captiva: Case Study

Tuesday, July 17, 2018

In early 2017, we were approached by a medical nonprofit that was desperate to update the software it was using to manage its invoicing and purchasing system. The old document management software, whose name starts with an “F” which had not-affectionately become known as “the F word” around the nonprofit’s offices, was being phased out […]

Sumter County Florida Goes Paperless with Image One: Case Study

Friday, July 13, 2018

How does a county go paperless? It starts in one department. For Sumter County, Florida, their paperless odyssey began in 2001 when the County Clerk of Court’s office commissioned Image One to scan all of their subdivision plat records and store them in ApplicationXtender document management software. Since then, Sumter County has moved department by […]

Will RPA Replace OCR & Advanced Capture for AP Invoice Processing?

Tuesday, June 19, 2018

Robotic process automation (RPA) seems to be in the news daily for what can be done with web and process robots, and how this technology streamlines manual, tedious, error-prone tasks. Considering that invoice processing in accounts payable is about as manual, tedious and error-prone as it gets, is RPA a good fit for automation? Will […]

4 Ways to Ease the Information Governance Burden

Thursday, June 14, 2018

Government agencies and school districts large and small have to manage large volumes of records and other documents with minimal resources and budgets. Image One has eased this information governance burden since 1994. Here are four ways we do it. Get Rid of the Paper From court records to student records to invoices and other […]

RPA for AP Invoice Processing Automation

Tuesday, June 5, 2018

If you haven’t yet heard about robotic process automation, RPA is the use of “software robots” to automate repetitive and rules-based tasks that are labor intensive and prone to error when performed by people. Though early forms have been used to “scrape” the web for information and involve little intelligence, RPA is rapidly evolving – […]

How Service Request Manager Streamlines an HVAC Contractor’s Service Calls

Friday, May 4, 2018

EnCon, a Tampa-based provider of commercial and industrial air conditioning and electrical services, wanted a digital makeover of the carbon copy-in-triplicate paper system its field technicians were using to track and document their service calls. Under the paper system, the company’s technicians turned in a pile of paperwork at the end of the week and […]