Business Process Automation

  • How Service Request Manager Streamlines an HVAC Contractor’s Service Calls

    How Service Request Manager Streamlines an HVAC Contractor’s Service Calls

    Friday, May 4, 2018

    EnCon, a Tampa-based provider of commercial and industrial air conditioning and electrical services, wanted a digital makeover of the carbon copy-in-triplicate paper system its field technicians were using to track and document their service calls. Under the paper system, the company’s technicians turned in a pile of paperwork at the end of the week and […]

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  • When Time Really Is Money in AP, AX Can Save You Both

    When Time Really Is Money in AP, AX Can Save You Both

    Monday, April 9, 2018

    There are few departments as deep in paper as your accounts payable department. Paper invoices are a stubborn reality in an increasingly digital world. Processing all of this paper can be incredibly hard to streamline, as approval processes and payment authorizations start and stop along a clunky manual workflow that takes too long and creates […]

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  • ApplicationXtender 16.3 Now Available from Image One

    ApplicationXtender 16.3 Now Available from Image One

    Friday, March 16, 2018

    ApplicationXtender (AX) version 16.3 is now available and replaces version 8.1. Why the jump from 8.1 to 16.3? The current release for all new OpenText products is Release 16. ApplicationXtender has completely shifted all of its processes, technologies and management over to align with OpenText’s product marketing. OpenText is investing heavily in ApplicationXtender, and all […]

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  • Streamlining Textbook Assistance Application Processing

    Streamlining Textbook Assistance Application Processing

    Friday, January 26, 2018

    At the beginning of each school year, families in public schools across several states are are charged fees to rent textbooks, which tend to increase the higher the grade. According to Indiana Public Media, textbook rental fees cost parents on average cost about $100 per child in that state. According to the Education Commission of […]

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  • Making the Dreaded Administrative Review a Breeze

    Making the Dreaded Administrative Review a Breeze

    Monday, December 18, 2017

    How did your last administrative review go? Was it painful or a breeze? For most schools it’s a struggle to produce meal application documentation when the auditors arrive. Some students have multiple last names and paper gets misfiled or lost for a variety of reasons. Has this happened to you? If so, or if you’re […]

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